Profound AI Visibility Tracking for ChatGPT and Claude Brand Mentions

Profound AI visibility tracking for ChatGPT and Claude brand mentions is the brief that arrives with a logo and one engine. Starter is $99 annual, ChatGPT only. Claude is not on that invoice. We say that before anyone builds a slide titled "LLM monitoring." Growth is $399 annual. Enterprise is unpublished in public pricing we will stand behind; the range we use is about $2,000 to $5,000+/mo. The logo on the brief is not the engine list on the card, and the gap between the two is where most slide errors start.

The ChatGPT-plus-Claude log we can start this week is Promptwatch. Paid plans include both engines daily from the UI, plus Gemini, Perplexity, and Overviews. Essential is $95/mo for prompts, citations, and visitors, but it has no listed crawler-log allowance. Explore is free and ChatGPT only, which is the honest comparison to Starter. Professional is the first brand plan with Agent Analytics. Kick-off is $199/mo with crawler logs, unlimited projects, and 10 seats.

How we handle "we already bought Profound"

Read the SKU. If it is Starter, Promptwatch holds Claude (and usually Perplexity and Gemini). Slide titles will not imply four engines. The Starter invoice is a single-engine invoice, and the deck has to say so. A slide that says "Profound" above four engine columns is a slide that will not survive a procurement review.

If it is Enterprise and the engines match the SOW, we work from Profound. We still want Agent Analytics and visitor analytics through a script or GTM. If those views are missing, Promptwatch Professional, Business, or an agency plan holds the Agent Analytics slice. Essential can hold the visitor side. We do not rip out a live Enterprise seat to make a point. The point is the missing view, not the missing vendor.

Otterly at $29 can add Claude as an add-on, with up to seven days of lag. Peec at $95 covers three models; Claude is Enterprise; extra models are $35 to $165. Both are mention tools with a Claude gate. Neither is a crawler log. We keep them in the row for cheap proofs, not for the program.

Ahrefs Brand Radar stays ($199/mo plus an Ahrefs plan). Semrush AI Toolkit stays ($99/mo per domain, modeled prompts). Neither is Claude mentions. We keep both. The suites cover Google and modeled research. The Claude column is a separate purchase.

How we run the two mention columns

Same prompts. Two engines. Citation analytics on each row. Personas and tags so legal copy and "best of" prompts do not share a chart. Country when it matters. The two columns have to be comparable, which means the prompt list is frozen and the personas are tagged. Without tags, a legal-disclaimer prompt and a "best of" prompt sit on the same chart and the share-of-voice number stops meaning anything.

After a ChatGPT miss, how to get cited by ChatGPT is the edit list. Allow OAI-SearchBot. Claude does not get a second invented playbook. The page work is the page work. The engine changes, the fix does not.

Professional is $245/mo with 25 million crawler logs. Business is $579/mo. The crawler log is what turns a Claude mention into proof that ClaudeBot hit the page. Without it, the mention is a data point with no crawl-side explanation.

GSC generative reports stay for Overviews. They are not Profound and they are not Claude. They are a Google impression count, and they belong on their own tab.

What we will not do

We will not call Starter a ChatGPT-and-Claude platform. We will not invent Profound Enterprise list prices beyond the range above. We will not cancel a live Enterprise deployment in week one. Each of those is a different kind of overstatement, and each one tends to come back in a quarterly review.

FAQ

Should we wait for Growth to add a second engine?

$399 annual is a real bill. If Claude is in the SOW now, we start Essential. Waiting a year to save a Claude column is not a measurement plan.

Do we cancel Profound?

Not if Enterprise is live and the engines match. We cancel the habit of calling Starter LLM monitoring. The habit is the problem, not the seat.

Is Explore the same as Starter?

Both are ChatGPT-shaped teasers. Explore is 10 prompts and free. Starter is a paid annual ChatGPT SKU. Neither is Claude. The difference is the invoice, not the coverage.

Does Otterly cover Claude?

As an add-on, with up to seven days of lag. It is a mention tool, not a crawler log. We keep it for cheap proofs.

What to do this week

Forward the Profound SKU. Write down the engines on it.
Run 15 prompts on ChatGPT and Claude by hand.
Load Promptwatch Essential ($95) if only the Claude prompt and citation column is empty. Use Professional, Business, or an agency plan when the missing slice also includes crawler logs.
Report two columns.
Email hello@1001seomedia.com with the invoice if you want us to read both logins.